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I’m trying to find. Its a zoom security issue and they aren’t offering any alternative. JenniferLam Listener. Hi, I am struggling with the same issue!! Best regards Jennifer.

In response to JenniferLam. Hi Terri, No, we don’t even have the 2FA enabled. This is not related to 2FA at all Thanks Jennifer. Buttercup Listener. TSCAbj Observer. Hello Everyone, We had 2FA enabled to secure access to our account. Please, who knows how to truly disable this feature once and for all? Preview file. In response to TSCAbj. Hi, Have you check if 2FA is enabled on that exact account? DYO Observer.

YaBoiB Community Champion. In response to DYO. In response to YaBoiB. Thanks, Brandon If this response was helpful for you, please do not forget to click on the accepted solutions button! Hello, Thank you for your patience.

That is great news. FHM Observer. This is an utter disgrace, and constitutes a breach of contract from ZOOM’s end. We have now spent hours and hours trying to find out what really happened – with our users not being able to use the PAID licenses. Are you going to reimburse us for all the time spent, and all the aggravation you have caused?

Peter van Velzen, NL. In response to FHM. Hi Brandon, Thank you for your response, but, no, sorry, not so helpful. Who decides what can be posted on this forum?

Zoom has effectively robbed us from properly using our licenses, by introducing what Zoom calls a ‘security-measure’ – an OTP based on an alledged suspicious login. This is because the emails with the login verification code were simply never sent by Zoom – so testifies my external, third-party email-filter. And this issue is now deemed Resolved? By disabling, globally, this OTP-feature? Come on, you must be capable of doing better than that!

BTW: I have always been a true believer, advocating Zoom over anything else. Peter van Velzen – NL. Hi Peter, I’m the original poster of this topic. Hi LeopoldJ, Thank you for reaching out, and thank you for initiating this thread in the first place. I do not know where you are located – I am in The Netherlands, Europe. Our problems went away only a few hours ago, after suffering multiple days where our Zoom licenses were largely inoperable.

I guess when Zoom disabled this so-called security feature, it took a while before the new status rippled through to the rest of the world What I do know, for certain, is that Zoom never sent out these login verification email-messages – running through the logs on our externally hosted, third-party email- filter aimed at blocking spam , no trace could be found of these login verification messages.

Perhaps this type of messages were sent out elswhere, but certainly not here. I am in the midst of exchanging hardware within one of the institutions we administer – exchanging fixed workstations with laptops – with all of these devices having been used within the same environment, on the same domain, within the same IP-ranges, using the same Zoom-credentials – and all of a sudden, the Zoom-logins from within our office-environment are deemed ”suspicious”.

Now, I do not know what AI Zoom is using to decide that the login- attempts are, all-of-a-sudden, suspicious, but they are definitely legit. These Community Champions are clearly not interested in building a community, and caring about the issues encountered – wolves in sheep-clothes, it would seem to me. Unfortunately Zoom is turning into a company with greed and profit as main drivers, which is also clear from the recent time-limitation Zoom has imposed onto 1-to-1 sessions.

They will introduce new ‘features’, and try to sell them as ‘uniforming’ or as ‘security improvements’ – disrupting the day-to-day operations of their customers, and downplaying the aggravation caused as ‘chatter’, and trying to sell you a few extra licenses on-the-side. The first problem we will encounter, soon, again, is when Zoom will re-activate OTP – they have only de-activated OTP on a temporary basis To the users we support the intelligent user-interface is important: it is simple, yet complete.

However, if Zoom keeps up this attitude of neglecting its existing customers, a lot of us will have to turn to Teams – we cannot go through these pains again and again, while, at the same time, being belittled by our Community Champions. I know, ranting Best regards, Peter. CARM Observer. The OTP is back on. Hello, One of our users experienced the “unusual sign-in detected” issue along with the OTP prompt. We can’t use multiple logins each with their own email account for OTP because we need to share licenses and as far as I know there is no way to share licenses between Zoom logins, This a major problem for us, and we would request that this feature be turned off again globally, that you provide a way to opt out, or you find a way that it would be able to be consistent with this use case multiple people logging in under same shared Zoom account with email account not accessible to those people.

I got the same issue. One day i got an email from Zoom notified that someone has changed my Zoom Account password. I did a request to change the password, then I received password reset confirmation from Zoom, but the message was strange. It was stated that my account has been deactivated due to violation of terms of service or community standards. I submit an appeal, but then Zoom emailed me that my payment refund was successfully processed.

I got error message How can I get my account back? It’s disabled right now. My account is back, previously disabled by admin zoom.

But I chat with admin support to ask for help and tell the chronology. I was directed to fill in the appeal, and the admin will send a code via email that is used in zoom. About 7 days, the account will be returned and notified via email. Same thing happened here. I am leaving Zoom. Worst customer service I have ever experienced.

Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features.

Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. The views, information, or opinions expressed on this site are solely those of the individual s involved and do not necessarily represent the position of the University of Calgary as an institution.

Showing articles in Category:. Select a Topic. You’ll receive an email message asking you to confirm the switch. Click Switch to the new account in the body of the email message. Skip to main content. Information for:. Pitt’s enterprise Zoom account includes a robust set of features, including cloud recording and the ability for faculty to stream lessons to up to participants.

Switching to a Pitt Zoom account retains all the meetings you previously scheduled in your original Zoom account.

 
 

Unable to sign into your account zoom – unable to sign into your account zoom:. Account provisioning (Important first step)

 

My account got disabled without reason. I was sign in my account and let it open, and i open my zoom settings on google. When i sign in on google my account on zoom aplication sign out and it said that My account got disabled.

I hope anyone can help me, Thanks. When you created your Zoom Account, do you recall whether you have selected to sign in with SSO, Google or Facebook or did you nominate an email address and password? It will be good if zoom provide email support. If you are signing in with a Google account, that means that Zoom does not have a password stored for your account. You would need to reset your Google account’s password, not Zoom’s.

Send me a private message with your login email if you are still having issues. My firmed account had same issue. Account disabled. How to get host key when you can’t log in because account is disabled. Error generally means that your account has been disabled by an admin on your account. Please reach out to an admin who runs your account and request they re-enable your profile. If you are a stand-alone user and have no admin, you will need to contact Zoom Support for help.

I am in the middle of this process as well and have had no response from Zoom at all, it is almost a week from when I submitted an appeal and zero response from Zoom. What is going on??? It is obviously some time of glitch. This is very frustrating to say the least. I got the same issue. Zoom has been integrated with it, which is why you need to select it. If you use the normal sign in process to the left email and password , you will be using a normal Zoom account that Zoom creates for its general user population.

If you were or are still a Zoom user, likely on the free-tier, logging in that way will ensure that you will not be able to use any of the enhanced services that are afforded by using the York University PPY account. Type the domain that York has set up for its users of the Zoom system. The domain is: yorku. Once you have typed in your PPY username and password, you can click Login to proceed. If you have any issues logging in to Zoom at this stage, please ensure that your username and password are correct.

You can check this by logging into Moodle or any other PPY governed service. The views, information, or opinions expressed on this site are solely those of the individual s involved and do not necessarily represent the position of the University of Calgary as an institution. Showing articles in Category:. Select a Topic. Log in to pitt. You are prompted to link your existing personal account with your new University account. Follow the instructions provided to link the accounts. Your Zoom Profile page now displays two icons below your email address indicating that your accounts have been linked.

If you have a departmental Zoom account that uses your Pitt email address, you likely sign into it using a web address in the form of pittdept. A notice displays indicating you are signing in to a different Zoom account.

 

Signing into Zoom Using Google Authentication with Duo | Information Technology

 

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I cannot log into your Zoom account using this method. Contact your IT administrator for instructions. Go to Solution. View solution in original post. Hi sorachat I would recommend reaching out to your internal IT team, as they would be able to provide you with more insight as to what login method they would like you to use. Hi sorachat Its likely that your account admin has restricted the allowed types of logins.

Do you use SSO unable to sign into your account zoom – unable to sign into your account zoom: for other services? If so, you likely have to use SSO for Zoom as well now. If email owner cannot log in sso.

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Did you mean:. Zoom Products Meetings Cannot login email or Facebook. Cannot login email or Facebook. Go to solution. Cannot login ynable or Facebook disble email or Facebook Unable to sign into your account. Please try the other listed methods. Bort Community Champion. All forum topics Unsble Topic Next Topic. In response to Bort. Post Reply. Related Content.

 
 

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