– Article – Troubleshooting Zoom Issues
The Waiting Room and Join Before Hosts options cannot be used at the same time. If you activate both, only the Waiting Room will be activated. I can’t join my meeting; I’ve joined my meeting, but no one else is here or mobile device, be sure you’ve installed the Zoom client and. A regular Zoom meeting can accommodate up to participants at the same time. This can be increased to participants upon request.
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Depending on the settings for the meeting, participation can be limited to those with a Zoom account any Zoom tenant or consumer Zoom works too. As long as they are logging into their personal Zoom account via the web client using the same email account they were invited with.
We do not support or recommend allowing unauthenticated users to attend your meetings because you could be subject to Zoom Bombing. Learn more about this setting. When a user internal or external attempts to join an event using a web browser, there is a setting within the event organizer’s setting that manages this behavior. This issue will only affect users who are not eligible for UW-Madison Zoom account. If you have users who are not eligible for UW-Madison Zoom account, you have three options on how to manage this setting:.
You can save in-meeting chats to your computer or the Zoom Cloud either manually or automatically. If you save the chat locally to your computer, it will save any chats that you can see—those sent directly to you and those sent to everyone in the meeting or webinar.
If you save the chat to the cloud, it will only save chats that were sent to everyone and in-meeting messages that were sent while recording. Learn more. There are 3 video layouts when no one in the meeting is screen sharing: Active Speaker, Gallery, and Immersive views. When someone is screen sharing, you can use Side-by-side Mode or view the screen share with Active Speaker View. Any of these layouts can be used in full screen or windowed mode, with the exception of the floating thumbnail view.
By default, automatic recordings are disabled. Your recording settings allow you to enable or disable recording features for your meetings.
These settings control the availability of recordings and the protection of our students. Local recordings don’t support the following features:. After days, your cloud recording will be deleted. If you need to save your recording for future use, we recommend storing them in a video hosting service. Your settings allow you to enable or disable features for your meetings.
These settings control the availability of your meeting features, such as breakout rooms and chat. People who are using UW-Madison Zoom outside of the classroom may want to adjust these settings to meet their needs. You can host up to 2 meetings at the same time. Both meetings need to be started by the original meeting host and cannot be started by an alternative host.
The host can leave the meeting and pass host privileges to another user if needed. UW-Madison has purchased 50 concurrent add-on licenses allowing a UW-Madison Zoom account to host between concurrent meetings. If you have the need to host a meeting and webinar concurrently, you will need to find another colleague to either host the meeting or webinar.
The feature to join multiple meetings simultaneously from the Zoom desktop client allows participants to participate in or monitor multiple meetings at the same time. Zoom allows you to schedule meetings with multiple occurrences so that each occurrence uses the same meeting ID and settings. There are a handful of participant settings you can control within a meeting or virtual classroom webinar setting.
When scheduling the event, the host can designate another licensed user on the same account to be the alternative host. The alternative host can start the meeting on the host’s behalf see next section for complete set of actions a alternate host has. The alternate host will receive an email notifying them that they’ve been added as an alternative host, with a link to start the event. Important: An alternate host will only have the ability start the meeting via the link in the email they received – the link will not be available in any other means.
Designating an alternative host. When adding a UW-Madison Zoom user as an alternate host for an event, type their preferred name into the alternative host field or enter their email address in the form of netid wisc. The directory will recognize the user and auto populate their account to select.
As an alternate host, you will receive certain permissions to the event. In the case of passing host controls to another user, if the original host is a licensed UW-Madison Zoom user, then the meeting can continue for an unlimited amount of time once the controls are handed off, even if the user who received the host controls is a non-UW-Madison user – the only caveat is that the control can only be passed to the external user a non-UW-Madison user after the external user has joined the event.
Zoom allows you share your screen, but with some restrictions. Only the creator of the event is required to have a webinar add-on licenses. They will be able to assign alternate hosts or co-hosts during the event who are not licensed with a webinar add-on. The polling feature allows you to create single choice or multiple choice polling questions for your meetings or webinars.
At this time, we have not purchased any licenses for Zoom Rooms. If you would like to provide feedback regarding this feature, please submit your request per our Zoom Advisory so that leadership can review and process your request. This feature requires audio conferencing plan for Zoom.
Please view the Zoom device support list to see if your device is supported and can be managed. The Waiting Room feature allows the host to control when a participant joins the meeting. As the meeting host, you can admit attendees one by one, or hold all attendees in the Waiting Room and admit them all at once.
You can send all participants to the Waiting Room when joining your meeting, or you can allow participants from your Zoom account and participants at specified domains to bypass the Waiting Room. Important: Waiting room feature is only available within Zoom Meetings – it is not available within Zoom Webinars. Review Zoom’s system requirements and ensure your system meets these recommendations. For musical content, applied lessons, or other situations where preserving audio quality is important, you can change Zoom’s audio settings to minimize automatic adjustments such as gain, extended frequency response, and echo cancellation.
While turning off automatic adjustments can preserve the natural sounds of music, singing, or spoken word, it also requires meeting participants to position their microphones and speakers properly, and to manually adjust their microphone levels.
Good conferencing etiquette is also important with these settings; participants should use headphones when possible and mute their microphones when not speaking or playing. These are advanced features; the instructions below assume you have basic knowledge of Zoom and your computer’s audio and video settings. Remember that each participant will need to adjust their settings to transmit natural sound. Be prepared to advise other participants on how to adjust their audio settings and speaker and microphone placement for best results.
After you click Share to share your screen, select Share computer sound in the lower left of the screenshare window.
To see where your Zoom recordings are stored, see the “Change location for Recording” section of Local recording. When you find the. For more about recording Zoom meetings, see Create and store recordings of Zoom meetings. This is document aods in the Knowledge Base. Last modified on
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You can also lock a Zoom meeting once it begins, so no one else can join. Just click Participants at the bottom of the meeting window and. The Waiting Room and Join Before Hosts options cannot be used at the same time. If you activate both, only the Waiting Room will be activated. I can’t join my meeting; I’ve joined my meeting, but no one else is here or mobile device, be sure you’ve installed the Zoom client and.