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Back to top I’ve joined my meeting, but no one else is here If you’ve joined a meeting but don’t see other participants: Confirm with the meeting host that the meeting has begun. If it has, ask for the meeting ID at the top of the host’s Zoom window e. If they don’t match, you’ve joined a different meeting. Ask the host for the meeting ID, and join that meeting.

If you’re the host, ensure that you haven’t enabled a waiting room. If you have, you need to manually admit each participant before they can join your meeting. Back to top I can’t hear or talk to people If you’re unable to hear or talk to people in a meeting: Check the attendee controls at the bottom of your meeting window.

If you see the Join Audio icon on the far left, click it. To check whether the issue is related to the Zoom program, see: How do I join or test my computer audio? The host may have allowed only telephony audio. In this case, you will not see the message “join meeting with computer audio”. You may still be able to join the meeting with video or via phone. Back to top People can’t see me If you’ve joined a meeting successfully but others can’t see you: Make sure your video isn’t turned off by checking the Start Video icon in the attendee controls at the bottom of your meeting window.

Take days to get a document signed during WFH period? Knowledge Base. Enhanced co-host privileges over breakout rooms and move participants to main session from breakout rooms Suspend participant activity Enhanced gallery view for iPad User Guide on Zoom Could I raise my technical issue to Zoom directly?

What are the security measures of Zoom? What kinds of user information is being stored by Zoom? Will participants have control over their microphone and camera? It’s super easy! Install the free Zoom app, click on “New Meeting,” and invite up to people to join you on video! Have a question? Developers can show information here about how their app collects and uses your data.

Learn more about data safety No information available. Malfunctions with bluetooth headset. Won’t stay attached to headset’s microphone, and headset’s speaker sometime attaches at some crazily low volume and can only be fixed by turning the headset off and back on.

Smart Typing: Switch to Window Zoom when a keyboard appears. Keyboard Shortcuts: Control Zoom using shortcuts on an external keyboard. Maximum Zoom Level: Drag the slider to adjust the level. If you use iPhone with a pointer device, you can also set the following below Pointer Control: Zoom Pan: Choose Continuous, Centered, or Edges to set how the screen image moves with the pointer. Adjust Size with Zoom: Allow the pointer to scale with zoom. Use Zoom Double-tap the screen with three fingers or use accessibility shortcuts to turn on Zoom.

 
 

– Article – Troubleshooting Zoom Issues

 

To start the process of installing the Zoom client, open a web browser and go to zoom. On this page, to download the Zoom client, under the heading Zoom Client for Meetings, click the Download button. Your web browser will start downloading the file.

At this point, depending on your operating system, the Zoom installer will behave a little differently. In Mac OS, double-clicking the file will open the Zoom installer, which walks you through the process of installing Zoom. On Windows, the Zoom desktop client will automatically start installing after you double-click the file.

At this point, the application will look and behave similarly on both Windows and Mac computers. To start signing in, click the Sign In button. The Sign In screen will display. SSO stands for single sign-on, which is a way of signing in to some services and websites with one single account, eliminating the need to have multiple usernames and passwords for many different services. Log in with your IU username and passphrase here, and authenticate with Duo if necessary.

To start checking for updates, in the upper right corner of the Zoom client window, click on your profile photo — or your initials if you do not have a profile photo set. In the menu that appears, click Check for Updates. Depending on the size of the update, this can take some time. Currently available for Chrome and Firefox. Zoom Mobile Apps Start, join and schedule meetings; send group text, images and push-to-talk messages on mobile devices.

Download in. Zoom Rooms for Conference Rooms and Touchscreen Displays Install the Zoom Rooms Win application to setup your conference room for one-touch meeting and calendar integration.

All rights reserved. Would you like to start this meeting? Would you like to start one of these meetings?

 

– About this session

 

Skip to main content. Download Center. Zoom Client for Meetings The web browser client will download automatically when you start or join your first Zoom meeting, and is also available for manual download here. Zoom Plugin for Microsoft Outlook The Zoom Plugin for Outlook installs a button on the Microsoft Outlook tool bar to enable you to start or schedule a meeting with one-click.

View tutorial for more information. Zoom Extension for Browsers The Zoom Extension for Browsers allows you to start or schedule your Zoom meeting with a single click from your browser or within Google calendar. Currently available for Chrome and Firefox. Zoom Mobile Apps Start, join and schedule meetings; send group text, images and push-to-talk messages on mobile devices. Download in. Zoom Rooms for Conference Rooms and Touchscreen Displays Install the Zoom Rooms Win application to setup your conference room for one-touch meeting and calendar integration.

All rights reserved. Would you like to start this meeting? Would you like to start one of these meetings? Start a New Meeting.

 
 

Video Conferencing, Cloud Phone, Webinars, Chat, Virtual Events | Zoom.

 
 
Note: This change will NOT affect non-HKU participants in joining Zoom meetings scheduled by HKU staff and students as they are not required to login to. If you’re on a desktop or mobile device, be sure you’ve installed the To check whether the issue is related to the Zoom program, see.

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