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This change is necessary to ensure Zoom can smoothly support online teaching and learning activities such as accurate login information can be captured in participant reports.

If they are using Zoom client and the account credentials are saved, they will not be prompted to sign in again until they logout from can i have 2 zoom accounts on one email – none: Zoom client. Self-Service Report. Live Chat. Hotline – Students Staff Menu. If you encounter this перейти на страницу, please do the cxn steps: 1. For Zoom client: Sign out from the Zoom client if you have logged in using your free Zoom account. You will see the HKU Portal вот ссылка page.

If you can i have 2 zoom accounts on one email – none: using UID connect. Save the change and sign out. Latest News. Take days to get a document signed during WFH period? Knowledge Base. Enhanced co-host privileges over breakout accountw and move participants to main session from breakout rooms Suspend participant activity Enhanced gallery view for iPad User Guide on Zoom Could I raise my technical issue to Zoom directly?

What are the security /5736.txt of Zoom? What kinds of user information is being stored by Zoom? Will participants have control over their microphone and camera?

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Can i have 2 zoom accounts on one email – none:.Can I have multiple email accounts on one license of Office 365 Small Business Premium?

 

To ‘unsave’ the password, please log out. The login screen appears, click on ‘More’ and ‘Delete credentials’. Encryption and decryption of data always happens locally on your device upon login. All data is end-to-end encrypted and only you can access the data with your password. Tutanota encrypts all data stored in your mailbox contacts, emails, email signature, inbox rules, invoice data, payment method, certificate and private keys of your own domains.

When sending an email, Tutanota encrypts subject, content and attachments automatically. You can find a detailed explanation about what is encrypted in Tutanota on our security page. Your private and your public keys are generated locally within your browser upon registration. Your private key is encrypted with your password. This way your login password receives the status of the private key. The key is encrypted so strong that only you can use the key for encrypting and decrypting data.

This is why a strong password is essential. An automatic password check on the client makes sure that you use a strong password. Your password is never transmitted to the server in plain text.

It is salted and then hashed with bcrypt locally on your device so that neither the server nor we have access to your password. With this innovative design you can access your encrypted inbox from any device desktop, mobile easily. For the email encryption between users, Tutanota uses a standardized, hybrid method consisting of a symmetrical and an asymmetrical algorithm. Emails to external recipients are encrypted symmetrically with AES bit.

Tutanota automatically encrypts all emails stored in your mailbox. Emails between Tutanota users are automatically encrypted end-to-end, emails to external users can be secured with the help of a password.

Here we explain the differences between a confidential end-to-end encrypted and a non-confidential email. Independent of the end-to-end encryption, the transport between client and Tutanota servers is secured with TLS to maximize security.

Watch our YouTube email encryption guide for Tutanota – the quickest email encryption guide you can get! All saved data are subject to the strict German privacy protection laws. Independent of that all data is end-to-end encrypted and cannot be read by the Tutao GmbH as the provider or by any third party. By default, we do not log IP addresses when you log in or when you send an email. The IP addresses of sent and received emails are stripped so that your location remains unknown.

We only log IP addresses of individual accounts in case of serious criminal acts such as murder, child pornography, robbery, bomb threats and blackmail after being served a valid court order by a German judge. You can find details on this as well as on German data protection rights on our blog. Learn on our blog how Tutanota fights illegal mass surveillance by providing an anonymous email service. Upon registration you do not need to provide any personal data e.

We will also make it possible to pay for Tutanota with Bitcoin. Yes, all data within Tutanota is end-to-end encrypted and only accessible with your password. Scanning and profiling of your data is not possible. Check our How-to to learn how to enable storing of closed sessions to monitor whether someone else has access to your account. To guarantee the users’ privacy, we have implemented the feature as follows:.

A deleted email address also if it is an alias will not be recycled for security reasons. There must be no possibility that someone else is able to register your previously used email address, and then, by accident, receive a confidential email that was meant for you.

Free of charge accounts are deleted after an inactive period of six months. A regular login is necessary to prevent automatic deletion. We delete such accounts for security reasons and also to allow us offering free of charge Tutanota accounts at all. However, the email addresses of such deleted accounts may be taken over into another paid account and re-used as email aliases or additional user addresses if you still have the valid login credentials.

Then you can add the lost address es as an alias or user to the target email account. We call it merging of addresses. You can show headers of received emails by pressing the shortcut H. Tutanota strips headers from emails sent to protect your privacy. Tutanota does not load pictures automatically when you open an email.

When you load external images manually, please note that. Here we explain how to display external images. Please read here how we make sure that you can use Tutanota as an anonymous email service.

Phishing is a name or type of online scam in which criminals try to look like a legitimate sender in order to get your data such as credentials or credit card data. Phishers use very sophisticated psychological techniques and develop very realistic copies of real websites and emails. If you see a phishing banner, it means that some parts of this email match our phishing signatures after other users reported similar emails as phishing. Please be extremely careful with such messages.

Usually phishing emails contain a special link to the website which looks real but it actually is not. If you think that the email is legitimate and you opened the link, please make sure to check the full website URL: Check that you see all of it, sometimes only one part or one character may be swapped.

Here is more information on how to prevent email phishing attacks. You can mark an email as not phishing so you will not see the warning message any more for this email. We never send you emails with links where you need to type in your password. We encourage you to always protect your login credentials with 2FA as this makes it close to impossible for an attacker to log into your account.

If you already fell for a phishing attack, please check this FAQ. We require all messages to be authenticated. Without authentication, the email could be coming from anyone or could be modified so you should always treat such emails with scrutiny.

If you see a message where the authentication has failed red warning banner , you should be especially careful as it means that this email was likely faked. Yes, Tutanota comes with full-text search of your encrypted mailbox.

In the free version, search is limited to four weeks into the past due to heavy server load caused by the encrypted search feature. Learn here how you can improve your search results. The spam folder is excluded from search. Search is executed locally via an encrypted search index to guarantee security and privacy of your data as well as your search queries. Read here how our innovative full-text search on encrypted data works.

You can request and discuss new features with us and other users in our Reddit community. You can check whether someone has already requested this feature and whether we have already added it to our Roadmap. The language in Tutanota is taken automatically from your browser or system settings.

Please change the language there. We also invite you to join our translation project to improve Tutanota in your native language! In addition to that, you can also directly download and install the APK for Android. Please check the app settings on your phone. As we do not use Google’s push notifications service, battery optimization must be disabled for Tutanota to receive push notifications instantly.

This is necessary to offer you an open source email service free from any links to Google. In case the Tutanota app is force closed, iOS does not let the app receive new alarms via silent notifications. To receive calendar event notifications again, please open the app so that it stays in the background. You need to update your F-Droid repository to see the newest version of the Tutanota Android app. WebView is a system app on Android devices which allows us to display web content inside the Tutanota app.

Newer versions let us use newer technologies to make the app smaller, faster, more beautiful and more reliable. If you experiencing issues or bugs with the Android app, updating WebView has a good chance to help. Yes, users have full control over notifications through the app system settings. On your phone go to ‘Apps’, select ‘Tutanota’ and change the notification for new emails there. In the mobile app, you can currently only login with one user.

To switch to another user, you must log out and log in again. You can login with multiple users in the browser by opening several tabs or windows. In the desktop clients, you can also open several windows to login with multiple users. Please find lots of details on how to get started with the desktop clients in our How-to install, uninstall, default mailto app, run in background.

Tutanota desktop app uses system keychain to be able to encrypt sensitive details such as credentials and alarms. On Linux there must be an app installed which provides secret storage org.

This is usually set up together with the rest of the desktop environment but sometimes it requires manual setup. KeePassXC is another provider which can be used but it must be additionally configured. Yes, you can add existing email addresses e. Alice2, Alice3 as aliases or users to a paid account Alice1 :. Please note: You are only transferring the email addresses. Emails and contacts stored in the deleted accounts Alice2, Alice3 are being deleted.

Please export important emails before deleting the accounts. Before logging in, click on ‘More’ and ‘Switch color theme’ to switch to the dark theme. This works in all Tutanota clients web, desktop, apps. To add a custom theme , you need to book whitelabel. These standards do not support forward secrecy and are not resistant to attacks from quantum computers.

In addition, it is important to us that the subject line in emails is also encrypted. That’s why we have developed a solution that is also based on recognized algorithms RSA and AES and that automatically encrypts the subject, the content and the attachments.

In the future, we plan to upgrade these algorithms to quantum-resistant ones that also support forward secrecy. You can find more information on why Tutanota does not use PGP here. We also see the importance that Tutanota needs to be interoperable with other encryption solutions.

We will develop an API so that Tutanota users can communicate with users of other secure services confidentially in the future. Please have a look here and here. This is not possible as we could not guarantee end-to-end encryption for your data. Yes, you can always access the emails sent via Tutanota through the link from your latest notification email. Old notification links from the same sender are de-activated for security reasons. Your exchanged password, however, stays unchanged as long as the sender does not change it.

If you have saved the password upon accessing your confidential emails in your browser, you do not have to re-enter it. If you add another user to your account family member, partner, team member etc. Here are more details on user management. If you do not need these sharing options, you can also upgrade accounts individually. Please check our pricing calculator for details. Furthermore, we have recently added a sharing feature for the encrypted calendar which we will extend in the future.

Sharing of entire calendars only works with other paid Tutanota accounts. Email aliases are additional email addresses that you can use with the same mailbox without having to switch accounts.

Aliases are included in all paid plans of Tutanota. Find out more about Tutanota aliases in our How-to create alias, change default sender, etc. Learn here what the purpose of an email alias compared to a user is and how aliases can increase your security.

If you want to register with different plus addresses at different sites, you can add an alias package to your account limited to the number of aliases you book. Alternatively, you can use a custom email domain with catch-all to create an unlimited number of plus addresses for incoming emails. Yes, any paid subscription of Tutanota comes with custom email domain support.

Multiple domain support is also available in Tutanota. Please check our pricing page for details. In addition you can watch this YouTube tutorial to learn how to set up your own domain in Tutanota. Yes, Tutanota uses a spam filter to keep your mailbox free from spam. We are improving this filter continuously. Should you receive spam emails in your inbox, you can also configure your own spam rules here to deny or allow certain email addresses or domains.

If a sender is blocked rejected by the spam filter, you can allow the sender for your account. Check our how-to to see how to set up inbox rules.

Yes, all emails in Trash or Spam are automatically deleted 30 days after the emails were moved to these folders. You can also manually empty these folders with one click. Please note : Emails deleted from Trash or Spam folders are physically deleted and can’t be restored. Yes, Tutanota uses different variables to calculate email limits for individual accounts.

This is necessary to protect our free and anonymous email service from spammers who try to abuse Tutanota. If spammers were able to abuse Tutanota, it would harm all Tutanota users – ie Tutanota domains could end up on email spam lists, which we have to prevent under all circumstances. If you receive the following message in your Tutanota account “It looks like you exceeded the number of allowed emails. Please try again later. Please wait a day or two to send new emails again.

If you need to send more emails immediately, please upgrade to our affordable Premium version 1 Euro per month as limits for paying users are much higher. Simply click on ‘Premium’ in your side menu bar of Tutanota. Please note that Tutanota is not meant for sending out mass mailings such as newsletters. Yes, email addresses are automatically added to your encrypted Tutanota address book when sending an email unless you deactivate this feature.

You’ll find details here. Email import is not yet possible. We plan to support email import as well as an even easier export function with our new secure desktop clients. Contacts : You can import and export contacts via vCard. Calendars : You can import and export calendars via.

Login with a browser and click on the three-dot button next to the calendar you wish to import data to or you wish to export. Every account can change their signature. To support our free and secure email service, please leave the link to our homepage in your signature. Yes, Tutanota supports HTML editing options embed images, add lists, bold, italics, underline, monospace, add hyperlinks, align the text left, center, right, justified, change text size, remove all formatting.

These are explained in our how-to along with lots of information on email handling. Yes, with a paid subscription you can set up email notifications to any email address under ‘Settings’ – ‘Email’ – ‘Notifications’.

You will be informed about new emails once until you log in. Only if you have logged in to view this email, Tutanota will send another notification to keep notification emails to a minimum. Yes, the Tutanota Transparency Report is updated every six months.

You can check it here. It also includes a Warrant Canary. Yes, you can downgrade back to free anytime. Before this, you need to disable all extra bookings. You can keep your main Tutanota email address as a free account. Check here to see how you can upgrade or downgrade and how to add or disable extra bookings aliases, storage, additional users. Some accounts are automatically marked for approval upon sign-up to prevent abuse. This often affects IPs from VPN services or Tor as spammers try to bypass our anti-spam protection method by abusing these services.

Please read here why the hour wait is necessary to protect your privacy to the maximum with a truly anonymous email service. During these 48 hours emails cannot be sent or received. Please do not share your new email address before the blocking has been lifted automatically. Please check whether the sender was blocked by following this instruction. Sometimes newly created email addresses are put on hold for 48 hours to prevent abuse.

It is important that you do not share your email address until this block is lifted automatically. If you do use the email address to register elsewhere or sign up for newsletters before the block is lifted, this service will send you a confirmation email, which will bounce with a temporary error.

This might lead to problems registering with this service, even in the future. Most websites and online services let you register with your chosen Tutanota email address just fine.

Unfortunately, we have received reports by users that some websites block Tutanota email addresses for registrations. Please check these options to resolve this situation. This enables us to offer an open source email service without any links to Google.

You need to enter the displayed time with four numerals, including the colon in the middle. If the displayed time is 8. If you would like to inform us about abusive usage of one of our domains tutanota.

Please forward the abusive message to us if appropriate. If you are a Tutanota user and have received a phishing email, you can report this email by clicking on the three-dot button to the right and then click on ‘Report phishing’. Here are more details. If you would like to report abusive usage originating from another provider’s email address, you can find contact addresses at abuse.

We at Tutanota take utmost care to secure your mailbox to the maximum. The Tutanota code is published on GitHub , and we invite security experts to check the code. In case you find a vulnerability in Tutanota, please report it directly to us so we can fix it. To delete your account, go to Settings – Subscription – Delete Account. You need to enter your password upon deletion. Please note: Deleted Tutanota accounts can’t be restored. Deleted email addresses are blocked for registration and can’t be used again.

We recommend setting up 2FA because of its security benefits. Learn in our online security guide how 2FA helps you to keep your emails safe from hackers. Second factors can be added by administrators and users, but only admins can remove assigned second factors. Note: If you lose your second factor, you will no longer be able to login to your account. To prevent this, you can add multiple second factors. Additionally, please note down the recovery code shown to you when adding a second factor.

During login you have to authenticate with one of your second factors. Alternatively, you may also accept that session from another logged in client. If your browser does not support the second factor you had registered, you can only accept the session from another client. For resetting your second factor, you will need your personal recovery code and your password. There you will have to enter your recovery code as well as your password to delete all your second factors.

When you create a new Tutanota account, our secure password reset feature empowers only you to reset your account yourself. Please make sure that:. We do not know your password and can’t modify your second factors. However, there are different ways on how to regain access to your mailbox in case of a lost password or a second factor. If you are a member of an organization or a business: Ask your administrator to reset your password.

Each administrator can reset the passwords of other users and admins. If you want to make sure to never lose your paid account, it’s best to have at least two administrators. Your recovery code is your personal code to resetting your account.

You can also find more information on this secure reset feature on our blog. Click here to reset your password. You will need your second factor if 2FA enabled and your recovery code. Click here to reset your second factor. You will need your login password and the recovery code. Please note : If you lose your password and your second factor, there is no option to reset your Tutanota account with the recovery code. In addition to the top menu – search field, Emails, Contacts, Calendar – there is a menu on the left side of your mailbox.

These items are explained further down in the How-to. When you press enter, Tutanota takes you to a more detailed search mask. The free search feature goes back one month into the past. The detailed search mask lets you specify the time frame which should be searched one month for free users. The unlimited search feature also lets you filter your search, e. As all data in Tutanota is encrypted, using our innovative search feature causes a lot of traffic. This is why unlimited search is only available to paying users.

Please note : You can only search emails and contacts, thus, the search field is not shown when you are browsing the ‘Settings’ of your mailbox. If you own one or more domain names that you want to use with Tutanota, you can add these domains to your paid subscription of Tutanota. The setup wizard for your custom email domain will guide you through the process in just four small steps.

In each step the wizard will explain, which configuration changes you have to make. If you don’t have a Tutanota account, you can register here. Check out this YouTube tutorial to learn how to set up your own domain in Tutanota. In order to send and receive emails with your custom domain in Tutanota, you need to configure the following types of DNS records in the settings of your domain name provider.

Prior to configuring those DNS records the wizard will allow you to create new users or email aliases for your custom domain in order to have a smart switch to receiving emails in Tutanota. The exact values that these DNS records should point to will be shown to you in the setup wizard. The MX record is necessary to relay emails for your domain to the Tutanota servers.

Tutanota will indicate if the DNS records are fine for all your domains or if there is something that has to be changed. Please note that with some domain name providers it may take up to a few hours before changes to your DNS records become visible for other mail servers. You can check your DNS settings here. Please note that we do not support email import, yet.

We plan to enable import in the coming months. For now, we recommend to keep your old mailboxes as a reference when moving to Tutanota from another provider. On our business site, there is a summary of all available features of Tutanota’s secure business emails. Journalists can apply for a free usage of Secure Connect.

When someone starts to communicate with you via the encrypted contact form Secure Connect , the entire communication will be encrypted end-to-end. Encryption takes place locally in the browser so that no third party – not even we as the provider of Secure Connect – can access this information.

While sending the encrypted message via Secure Connect, Tutanota automatically creates a mailbox for the sender with an automatically generated email address of your whitelabel domain. The sender can login with the selected password to read your reply and also reply again. With Secure Connect an encrypted communication channel has been established that is both easy to use and secure. Email encryption is needed whenever you want to send a confidential email.

That is whenever your email contains personal information that should not become public. The following examples show the differences between end-to-end encrypted, confidential emails and emails that are not being end-to-end encrypted in Tutanota.

In this YouTube tutorial we demonstrate how you can send an encrypted email in seconds. Alice is registered with Tutanota, Bob may be registered with Tutanota or an external recipient and Carol is not registered with Tutanota. In any case all emails including attachments are stored encrypted on the Tutanota servers.

Sending and receiving end-to-end encrypted emails The email is encrypted on Alice’s client, stored encrypted on the server and can only be decrypted by Alice or Bob.

Still, the sent email is encrypted for Alice on the server and then stored. Receiving non-confidential emails When the SMTP email is received by the Tutanota server, it is encrypted for Alice and then stored on the server. Updating WebView is usually as simple as installing an app. If you don’t want to install Chrome, you can install another provider and later select another WebView implementation in the developer settings.

We don’t know of a workaround, yet. We recommend using the web browser to access your Tutanota mail account. Depending on the width of your browser Tutanota displays the left Settings menu, your folder list, your mail list, and the selected mail.

Please use mouse-over in the web client to see what symbol represents what function. The Tutanota text editing tools enable you to embed images, add lists bullets and numbers , change texts to bold, italics, underline, monospace, add hyperlinks, align the text left, center, right and justified, change the text size, and remove all formatting from selected text.

To insert a template into the mail editor, please login to Tutanota in the browser or in one of the Tutanota desktop clients:. If you have created several language versions for this template, you can choose the correct one after hitting tab step 2. There you can search for the correct template and insert it. Tutanota blocks automatic image loading to protect your privacy. To load external images, please click on ‘Show’ above the mail body to load the image for now or on ‘Always trust sender’ to always load all images sent from this email address.

Please note that you have to allow images from a trusted sender on all your devices once. In the case that mail authentication fails or is non-existent, images will not be loaded even if the sender has been allow-listed.

Inline images are displayed directly as no external content needs to be loaded. When sending an encrypted email to an external recipient, you need to specify a password when composing the email. Once set, the password will be automatically saved along with the contact in your Tutanota address book, which makes your encrypted address book the password manager for your external contacts.

Next time you write an email to that recipient, you simply specify the email address and Tutanota automatically enters the password. The password needs to be exchanged via a second channel. If you would like to change the password, you can either do this within the contacts view or when composing a new email to this external recipient.

Note: The link within the notification email contains a salt which is needed for decryption along with the password. Thus, someone who wants to intercept your encrypted messages needs the exact link and the password. An old link gets deactivated as soon as you send a new email to the same email address. Watch our YouTube tutorial on how to send an encrypted email to external recipients.

Spam detection in Tutanota is multi staged. In a second stage we filter emails by executing content checks and mark emails as spam or not. Emails that have been marked as spam will be moved to the spam folder of your mailbox. In a third stage we filter spam on the base of user defined email sender lists. This list provides the possibility to classify email addresses as spam or not as spam.

The check is active for all incoming emails and can be configured by the administrator. The rules are valid for all users. As administrator for a Tutanota account you can configure the email address list here in Settings. Within a received email, please click on ‘Show more’, then click on the From address to assign the email address, the domain, or the top level domain with one of the following spam rules:.

The “No spam” rule has a higher priority than “Always spam” and “Discard” has the lowest priority. You can set spam rules for sender addresses highest priority , domains lower priority , and top level domains lowest priority. To add a spam rule for a domain, just enter the domain like xyz. This rule will also apply to emails sent from a subdomain. To add a spam rule for a top level domain, just put in com – for example – no dot is needed before this. Rules for domains are restricted. You are not able to assign the rules “Always spam” and “Discard” to Tutanota domains, neither to your custom domains.

You also have the option to allow all emails. How to receive blocked emails. You can click ‘Refresh’ to refresh the list in case you are waiting for a registration email. If a blocked email is shown here, you can allow the sender so that emails from this sender will reach your inbox in the future. To report an email for phishing, please click on the three-dot button to the right in an opened phishing email. Self-Service Report. Live Chat. Hotline – Students Staff Menu. If you encounter this problem, please do the following steps: 1.

For Zoom client: Sign out from the Zoom client if you have logged in using your free Zoom account. You will see the HKU Portal login page.

If you are using UID connect. Save the change and sign out. In this case, it is made up of the following:. You created your first user now! Well now that the user is created, what can you do with it? Here is a quick sample request in NodeJS:. These are only a few of the objects you can add to your request to edit settings.

We will go over the main settings here, but for more detailed information on which settings you can edit please see our documentation on this endpoint.

 

Can i have 2 zoom accounts on one email – none:. Why I can’t use my Zoom account to login using the HKU Zoom Service?

 

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Here are more details. If you would like to report abusive usage originating from another provider’s email address, you can find contact addresses at abuse. We at Tutanota take utmost care to secure your mailbox to the maximum. The Tutanota code is published on GitHub , and we invite security experts to check the code. In case you find a vulnerability in Tutanota, please report it directly to us so we can fix it.

To delete your account, go to Settings – Subscription – Delete Account. You need to enter your password upon deletion. Please note: Deleted Tutanota accounts can’t be restored.

Deleted email addresses are blocked for registration and can’t be used again. We recommend setting up 2FA because of its security benefits. Learn in our online security guide how 2FA helps you to keep your emails safe from hackers. Second factors can be added by administrators and users, but only admins can remove assigned second factors.

Note: If you lose your second factor, you will no longer be able to login to your account. To prevent this, you can add multiple second factors. Additionally, please note down the recovery code shown to you when adding a second factor. During login you have to authenticate with one of your second factors. Alternatively, you may also accept that session from another logged in client.

If your browser does not support the second factor you had registered, you can only accept the session from another client. For resetting your second factor, you will need your personal recovery code and your password. There you will have to enter your recovery code as well as your password to delete all your second factors.

When you create a new Tutanota account, our secure password reset feature empowers only you to reset your account yourself. Please make sure that:. We do not know your password and can’t modify your second factors. However, there are different ways on how to regain access to your mailbox in case of a lost password or a second factor.

If you are a member of an organization or a business: Ask your administrator to reset your password. Each administrator can reset the passwords of other users and admins. If you want to make sure to never lose your paid account, it’s best to have at least two administrators. Your recovery code is your personal code to resetting your account. You can also find more information on this secure reset feature on our blog. Click here to reset your password. You will need your second factor if 2FA enabled and your recovery code.

Click here to reset your second factor. You will need your login password and the recovery code. Please note : If you lose your password and your second factor, there is no option to reset your Tutanota account with the recovery code. In addition to the top menu – search field, Emails, Contacts, Calendar – there is a menu on the left side of your mailbox.

These items are explained further down in the How-to. When you press enter, Tutanota takes you to a more detailed search mask. The free search feature goes back one month into the past. The detailed search mask lets you specify the time frame which should be searched one month for free users. The unlimited search feature also lets you filter your search, e. As all data in Tutanota is encrypted, using our innovative search feature causes a lot of traffic. This is why unlimited search is only available to paying users.

Please note : You can only search emails and contacts, thus, the search field is not shown when you are browsing the ‘Settings’ of your mailbox. If you own one or more domain names that you want to use with Tutanota, you can add these domains to your paid subscription of Tutanota. The setup wizard for your custom email domain will guide you through the process in just four small steps.

In each step the wizard will explain, which configuration changes you have to make. If you don’t have a Tutanota account, you can register here. Check out this YouTube tutorial to learn how to set up your own domain in Tutanota. In order to send and receive emails with your custom domain in Tutanota, you need to configure the following types of DNS records in the settings of your domain name provider.

Prior to configuring those DNS records the wizard will allow you to create new users or email aliases for your custom domain in order to have a smart switch to receiving emails in Tutanota. The exact values that these DNS records should point to will be shown to you in the setup wizard. The MX record is necessary to relay emails for your domain to the Tutanota servers.

Tutanota will indicate if the DNS records are fine for all your domains or if there is something that has to be changed. Please note that with some domain name providers it may take up to a few hours before changes to your DNS records become visible for other mail servers.

You can check your DNS settings here. Please note that we do not support email import, yet. We plan to enable import in the coming months. For now, we recommend to keep your old mailboxes as a reference when moving to Tutanota from another provider.

On our business site, there is a summary of all available features of Tutanota’s secure business emails. Journalists can apply for a free usage of Secure Connect. When someone starts to communicate with you via the encrypted contact form Secure Connect , the entire communication will be encrypted end-to-end.

Encryption takes place locally in the browser so that no third party – not even we as the provider of Secure Connect – can access this information. While sending the encrypted message via Secure Connect, Tutanota automatically creates a mailbox for the sender with an automatically generated email address of your whitelabel domain. The sender can login with the selected password to read your reply and also reply again.

With Secure Connect an encrypted communication channel has been established that is both easy to use and secure. Email encryption is needed whenever you want to send a confidential email. That is whenever your email contains personal information that should not become public.

The following examples show the differences between end-to-end encrypted, confidential emails and emails that are not being end-to-end encrypted in Tutanota. In this YouTube tutorial we demonstrate how you can send an encrypted email in seconds. Alice is registered with Tutanota, Bob may be registered with Tutanota or an external recipient and Carol is not registered with Tutanota. In any case all emails including attachments are stored encrypted on the Tutanota servers. Sending and receiving end-to-end encrypted emails The email is encrypted on Alice’s client, stored encrypted on the server and can only be decrypted by Alice or Bob.

Still, the sent email is encrypted for Alice on the server and then stored. Receiving non-confidential emails When the SMTP email is received by the Tutanota server, it is encrypted for Alice and then stored on the server. Updating WebView is usually as simple as installing an app. If you don’t want to install Chrome, you can install another provider and later select another WebView implementation in the developer settings.

We don’t know of a workaround, yet. We recommend using the web browser to access your Tutanota mail account. Depending on the width of your browser Tutanota displays the left Settings menu, your folder list, your mail list, and the selected mail. Please use mouse-over in the web client to see what symbol represents what function. The Tutanota text editing tools enable you to embed images, add lists bullets and numbers , change texts to bold, italics, underline, monospace, add hyperlinks, align the text left, center, right and justified, change the text size, and remove all formatting from selected text.

To insert a template into the mail editor, please login to Tutanota in the browser or in one of the Tutanota desktop clients:.

If you have created several language versions for this template, you can choose the correct one after hitting tab step 2. There you can search for the correct template and insert it. Tutanota blocks automatic image loading to protect your privacy.

To load external images, please click on ‘Show’ above the mail body to load the image for now or on ‘Always trust sender’ to always load all images sent from this email address. Please note that you have to allow images from a trusted sender on all your devices once. In the case that mail authentication fails or is non-existent, images will not be loaded even if the sender has been allow-listed.

Inline images are displayed directly as no external content needs to be loaded. When sending an encrypted email to an external recipient, you need to specify a password when composing the email. Once set, the password will be automatically saved along with the contact in your Tutanota address book, which makes your encrypted address book the password manager for your external contacts.

Next time you write an email to that recipient, you simply specify the email address and Tutanota automatically enters the password. The password needs to be exchanged via a second channel. If you would like to change the password, you can either do this within the contacts view or when composing a new email to this external recipient. Note: The link within the notification email contains a salt which is needed for decryption along with the password.

Thus, someone who wants to intercept your encrypted messages needs the exact link and the password. An old link gets deactivated as soon as you send a new email to the same email address. Watch our YouTube tutorial on how to send an encrypted email to external recipients.

Spam detection in Tutanota is multi staged. In a second stage we filter emails by executing content checks and mark emails as spam or not.

Emails that have been marked as spam will be moved to the spam folder of your mailbox. In a third stage we filter spam on the base of user defined email sender lists. This list provides the possibility to classify email addresses as spam or not as spam. The check is active for all incoming emails and can be configured by the administrator. The rules are valid for all users.

As administrator for a Tutanota account you can configure the email address list here in Settings. Within a received email, please click on ‘Show more’, then click on the From address to assign the email address, the domain, or the top level domain with one of the following spam rules:.

The “No spam” rule has a higher priority than “Always spam” and “Discard” has the lowest priority. You can set spam rules for sender addresses highest priority , domains lower priority , and top level domains lowest priority. To add a spam rule for a domain, just enter the domain like xyz. This rule will also apply to emails sent from a subdomain. To add a spam rule for a top level domain, just put in com – for example – no dot is needed before this.

Rules for domains are restricted. You are not able to assign the rules “Always spam” and “Discard” to Tutanota domains, neither to your custom domains. You also have the option to allow all emails. How to receive blocked emails. You can click ‘Refresh’ to refresh the list in case you are waiting for a registration email.

If a blocked email is shown here, you can allow the sender so that emails from this sender will reach your inbox in the future. To report an email for phishing, please click on the three-dot button to the right in an opened phishing email. Then click on ‘Report phishing’. You can access the encrypted calendar in Tutanota directly via the top menu bar. You can choose between monthly and daily view. When you click on a date, the calendar switches to week view.

If you double-click on a date, you can create a new event. A pop-up with three options opens: ‘Field’, ‘Value’ and ‘Target folder’.

A pop-up opens where you can enter an email address that should be notified once a new mail arrives in your Tutanota mailbox. Please login to Tutanota in the browser or in one of the Tutanota desktop clients.

Click on ‘New template’ to create new template. For your template, enter a Title, a Shortcut, select the language here: English , the content. When using templates, you will need the shortcut to find the correct template. The content will be added to the mail editor automatically. Here we explain how to add templates to an email or you can watch our YouTube tutorial on email templates.

When you order the Whitelabel feature, you have two options: The Whitelabel feature is already included in the Pro subscription. Alternatively, you can order it separately in your paid account. Your whitelabel domain can be any subdomain, and might look like ‘secure. Now you can open your custom domain in your browser and see the Tutanota login with your customizations.

Secure Connect – our encrypted contact forms allow you to be contacted confidentially as all messages are automatically end-to-end encrypted.

Then you can pick another subscription picture below. Linux : After download, right click the AppImage and give it execute permission.

AppImage from a terminal window. Now you can run the App like any other executable, no further installation required. You may want to let it integrate itself with your desktop and app launcher. Windows : Double-click on the Tutanota app and follow the instructions on your computer.

Enterprise mode Windows : The desktop client can be installed on Windows in “enterprise mode” by passing the following flags to the installer:. Linux : This depends on your distribution. Please refer to the relevant documentation. Useful keywords are “mailto handler”, “protocol handler”. On all platforms, you may have to tell applications like your internet browser to use the system default mail app.

Sometimes the browser does not recognize the newly installed Tutanota desktop client as the default mailto app. If clicking a mailto-link does not open an email in the desktop client, please make sure that the Tutanota desktop client is activated as the default email app in your system settings as described above.

You can find more details on our blog. The signatures make sure that the desktop clients as well as any updates come directly from us and have not been tampered with. Upon every update, the desktop client automatically checks that the signature is valid. You can verify the authenticity of your manually downloaded installer with the OpenSSL utility yourself as well. For further details, please refer to GitHub, lines 12 to You need to activate the ‘Run in background’ option to receive notifications from the desktop client.

This option appears in your notification area on Windows and in the Tray on Linux. When it is active, the desktop client will not terminate when all windows are closed and instead remain in the background to provide desktop notifications in case of incoming email or calendar alarms.

If you can’t see the tray icon on Linux despite the app running and the ‘Run in background’ option being set to ‘Yes’, please refer to your distribution’s documentation to enable tray icons or AppIndicators. On MacOS, this option is not visible, and the dock icon is always used to provide a context menu.

If you still do not receive notifications, please check that you do not have focus mode, alarms only, or do not disturb modes on. You can also check the desktop settings of the client. In the settings window, search for “Tutanota Desktop”.

Click it and then click the “Uninstall” Button. Mac : Right-click the Application in the Applications folder and select “Move to bin”. FAQ Please also check our How-to section on this site to learn more about all Tutanota functionalities.

Table of contents Get started Is Tutanota for free? How do I register a Tutanota account? Are emails to other Tutanota users always encrypted? How can I send unencrypted emails by default? Can Tutanota encrypt emails to other email services external recipients? How to create alias email addresses? General questions What does the name “Tutanota” stand for?

Is Tutanota open source? Does Tutanota use renewable energy? Is Tutanota certified? Can I use Tutanota for my business?

Can I customize the design of Tutanota? Can I whitelabel the Tutanota design for my business? What is Secure Connect? Is a calendar included in Tutanota? My calendar events differ by some hours between different devices. How can I fix this? Can I use Tutanota for team collaboration?

Special offer for non-profit organizations Can we integrate Tutanota into our own product? Tutanota terms: What is an account? What is a user? Payment How can I upgrade a Free account and book additional features? What payment methods does Tutanota support? Can I book a Tutanota subscription for multiple years? How can I redeem a Tutanota gift card? Terms and conditions of Tutanota gift cards How can I upgrade my Tutanota account with a cryptocurrency?

Your Tutanota Password Tutanota secures my private key with my password. Can you access my password? I can’t access my account. What can I do? My password was stolen. What should I do now?

Where can I view my recovery code? What hashing function is used for the password? How do I choose a strong password? Does Tutanota support two-factor authentication 2FA?

Can I unlock the app with a pin or biometrics fingerprint, Face ID? When I log out of Tutanota, the browser or app always logs in again. What can I do to stop this? Security and Privacy Where does the encryption process take place? What is encrypted and what can you read? Where are my keys generated and how is my private key secured?

What encryption algorithms does Tutanota use? How are my emails encrypted with Tutanota? Where are the Tutanota servers located? Does Tutanota log IP addresses or can I use my encrypted mailbox anonymously? Is my address book within Tutanota encrypted? Can I disable sessions remotely session handling? How can I view headers in my encrypted mailbox?

Why is automatic image loading blocked in Tutanota? One of my emails is displaying a phishing warning. What does it mean? One of my emails has a warning saying mail authentication is missing or failed.

App, client, instructions Does Tutanota offer full-text search? Where do I find the Settings? Where can I request a new feature for Tutanota? How can I change the language in Tutanota? Where can I get the Tutanota app? How can I zoom in the Tutanota app?

Push notifications on my Android phone are being delayed. Calendar event alarms on my iOS device are no longer being received. Why does the Tutanota app ask me to update WebView? Can I change the notification sound for the Android app? How can I use Tutanota with multiple users at the same time? Where can I get the Tutanota desktop client? Why do I see “Could not access secret storage” in the desktop client?

Is it possible to merge several Tutanota email addresses in one account? Is there a dark theme in Tutanota? Why does Tutanota not use PGP? What browsers does Tutanota support? Via what browsers can external recipients check their encrypted emails? The development goes on. What comes next? What is the maximum size for emails and attachments? As an external recipient, can I re-access my emails later? What are the benefits of adding another user to my account? Can I add alias email addresses to Tutanota?

Can I use plus addresses for my Tutanota email address? Can I use a custom email domain with Tutanota? Does Tutanota use a spam filter? Does Tutanota support inbox rules for filtering incoming emails? Are emails in Trash and Spam folder deleted? Are there email limits to protect Tutanota from being abused by spammers? Are email addresses stored automatically in contacts when sending an email?

Does Tutanota support export and import of emails, contacts and calendars? Can I change the signature in a free account? Can I receive notifications to another email account about incoming emails?

Other Does Tutanota publish a Transparency Report? If I upgrade to Premium, can I downgrade to free again? My newly created account has been put on hold for 48 hours after registration. What should I do? I don’t receive confirmation emails from services or newsletters.

I can’t register with my Tutanota email address at an online service. I have received an abusive email spam, phishing from one of your domains. How do I report abuse? Where can I report a security issue or a vulnerability that I found in Tutanota?

How do I delete my Tutanota account? Navigation menu How to improve my search results? Adding of custom email domains How can I use Tutanota in my organization or company with my custom email domain? How to book Secure Connect? How to send an encrypted message via Secure Connect?

When do I need encrypted emails? How do I register the desktop client as the default email app? What can I do if my browser does not recognize the desktop client as my mailto app?

How do I verify the signature of the desktop client? How can I receive notifications with the desktop client? How do I uninstall the desktop client? Get started. Is Tutanota for free? General questions. What does the name “Tutanota” stand for?

Yes, an encrypted calendar is integrated into the Tutanota mail client. Please check that the time zones of your devices are in sync, including daylight saving time. Special offer for non-profit organizations. Can we integrate Tutanota into our own product? How can I upgrade a Free account and book additional features? Terms and conditions of Tutanota gift cards. How can I upgrade my Tutanota account with a cryptocurrency?

Your Tutanota Password. Tutanota secures my private key with my password. If you can’t login to your account, this has been caused by one of the following reasons: You forgot your password or lost your second factor : Please read How do I reset my password or second factor? Your account got suspended due to unpaid invoices : Your account may be suspended if you don’t pay your open bills for a long time.

Just contact us in English or German if you want to continue using your account and include the email address of your suspended Tutanota account. Your account was disabled due to another reason : Some accounts get disabled due to a violation of our Terms of Service.

You can contact us in English or German if you think that we made a mistake. Please include the email address of your suspended Tutanota account. If the attacker had been logged in as well, changing the password automatically logs them out. Security and Privacy. Where does the encryption process take place? We can read only the following metadata: sender email address recipient email address date of the email We are looking into possibilities to hide the metadata in the future as well.

To guarantee the users’ privacy, we have implemented the feature as follows: The IP address is stored encrypted, and only the user can decrypt this information. No one else – not even we at Tutanota – can access this information. IP addresses are only stored for one week and then automatically deleted. To re-use the email address of the inactive account You need to create a Premium email account or use any paid Tutanota account you already have as the target account.

Login to your lost account. Click on ‘Help’ as you can see in the screenshot above. Enter the ‘Target account address’ and – if you enabled two-factor authentication – the recovery code of the lost address. When you load external images manually, please note that someone knows that you read the email. App, client, instructions.

Does Tutanota offer full-text search? In the apps, you can zoom with a double tap. We plan to improve this behavior further. Here are instructions how to update WebView on your phone. Alice2, Alice3 as aliases or users to a paid account Alice1 : Delete the email accounts e.

Alice2, Alice3 Upon deletion, it is important to enter the ‘Target account address’ Alice1. Then login to the stated target email account Alice 1. The size of emails with attachments sent via Tutanota is limited to 25 MB at the moment. In paid accounts, only admins can create spam rules that are being applied across all users.

Does Tutanota publish a Transparency Report? Premium Free subscribe unsubscribe. How to use Tutanota. Here you login to our mail client. Please enter your full email address and password and click ‘Log in’. If you tick ‘Store password’, your password will be stored in the browser for easier login. Only choose this option if you are using your own device. Click on ‘More’ to see more options. If you have saved your password, you will see two more options under ‘More’: ‘Different account’ to login with another Tutanota email address and ‘Delete credentials’ to delete the password you have previously saved in the browser.

Tutanota supports lots of keyboard shortcuts. Watch our YouTube tutorial on shortcuts here. Show header info: You can show the email header of received emails by pressing H. If the technical sender is different from the header info, Tutanota warns you about this. The differing sender information could be a sign that this email is coming from a scammer.

Setting up a second factor 2FA in Tutanota. Tutanota currently supports the following second factor types: Security keys U2F , e.

U2F is currently supported by Chrome, Opera, and Firefox. If setting up a second factor with TOTP fails, please make sure that the time is synced between your devices. We plan to support more second factor types. Please let us know via social media which ones you prefer! Authenticating with your second factor During login you have to authenticate with one of your second factors. How to reset your second factor if you lose it For resetting your second factor, you will need your personal recovery code and your password.

How do I reset my password or second factor? Please make sure that: You write your password down and keep it somewhere safe.

You write down your recovery code to never lose access to your Tutanota account. In case you can’t login to Tutanota, please make sure that: You have entered your email address with the correct ending, e. The caps lock key is disabled. Administrator is available If you are a member of an organization or a business: Ask your administrator to reset your password.

Recovery code is available Your recovery code is your personal code to resetting your account. With 2FA enabled, you will need 2 out of 3 to reset your Tutanota account : Click here to reset your password. Navigation menu. Click on ‘Premium’ to easily upgrade to a paid plan. Click on ‘Invite’ to open a pre-written email in Tutanota, which you may use to invite your friends to join Tutanota.

Please do so! Click on ‘Logout’ to log out. Please note: If you have previously saved the password, you are now logged out, but the password is still saved in your browser. How to improve my search results? To search your encrypted mailbox, simply click on the top search field or press F. Adding of custom email domains. How can I use Tutanota in my organization or company with my custom email domain?

Register any paid Tutanota account here. This will create your initial administrator user. Once you have added additional users to your account, you can mark all – or just some – as admins. Your administrator s can configure all general settings and manage users, e. You have to choose one of the Tutanota domains for your initial admin user email address. You can later add an alias of your custom email domain to this user. You have to set a DNS record for your custom email domain in order for us to verify that the domain is yours.

You will find the exact instructions in Tutanota when setting up your domain but you can also read about it here. Add users i. If you have a large number of users, you can import a CSV file containing user name, email address and password.

This is useful to automatically create all users in one step. Provide the user passwords to the users, so they can log in into their mailboxes. To book the encrypted contact form Secure Connect , you need to: Set up a whitelabel domain with Tutanota. Then you can book and add Secure Connect to your website. Enter a subject line.

Choose a password and repeat the password. In case you want to check for replies later, write down the password somewhere safe. Enter your message. Drag and drop files into the message field or click on the symbol in the top right corner to attach files. They are automatically attached to the message.

In case you want to be notified about replies, enter an email address at the end. This is optional. If you want to stay anonymous we recommend not entering an email address here. Click on Send in the top right corner.

A random email address for your encrypted communication channel has been created. Write down this email address and the previously chosen password to re-access your encrypted communication channel later.

Instruction on updating WebView on Android. To enable developer settings: Open up your Settings app. Keep tapping until the process is complete. Navigation menu: Emails and Folders. To add folders, please click the plus symbol in the left folder view. A pop-up opens where you can enter the folder name.

The newly created folder will be sorted alphabetically under ‘Your Folders’. You can add as many folders as you need. To edit this folder later, click on the folder. Then click the symbol with the three dots next to the folder. You can ‘Rename’ this folder, or ‘Delete’ it. Please note: If you delete a folder all mails are immediately physically deleted. Make sure to have selected the right folder before hitting ‘Delete’. If you are in the ‘Trash’ or ‘Spam’ folder, you can click the ’empty folder’ symbol next to the folder to completely empty this folder.

When you click this symbol, all mails are physically deleted. Physical deletion means that these mails can never be restored, not by you, not by us. They are wiped from our servers. Spam folder: Tutanota automatically puts suspected spam into this folder.

If you delete a mail from this folder, it does not go to Trash, but it is physically deleted. You can use multi-select on desktop press Shift or Ctrl while selecting and deselecting specific mails and mobile activated by a long press. You can drag and drop all selected emails to your local file system by pressing ctrl or alt while dragging. You can click the symbols displayed to the right: ‘Cancel’, ‘Move’, ‘Delete’, or the three dots.

When you click the three dots, you can choose one of the following options: ‘Mark unread’, ‘Mark read’ or ‘Export’. In the Tutanota app you can swipe a mail left, then it goes to Trash.

If you swipe a mail right, it goes to Archive. Email handling. When you select an email, these options show up to its top. When you click this symbol, a folder list opens where you can choose a folder to move the email to. If you want to print an email as pdf, you can use the browser function for printing.

In an opened email, you can click the sender. A pop-up opens where you can show and edit this contact in your address book. You can also click on ‘Add inbox rule’ part of all paid plans or ‘Add spam rule’ so that future mails from this contact are automatically moved to a specific folder.

With a paid subscription, you can also click ‘Add inbox rule’ to send all new emails from this sender to a particular folder. Find more details on ‘Inbox rules’ under section ‘Email’. Sending of emails Condensed email window.

Click on ‘New email’ in the top left corner to compose a new email. When you enter an email address into the ‘To’-field, Tutanota shows you the preview of matching email addresses from your address book. You can hit ‘Enter’ to choose the first email address shown or you can keep on typing. Once you have entered an email address in the ‘To’-field, the ‘Confidential’-button appears in the ‘Subject’ line. Click on it to send this mail not end-to-end encrypted.

Emails to other Tutanota users are always end-to-end encrypted; there is no option to disable this. Below the recipient’s email address of an encrypted mail, you enter the ‘Password’ for the recipient, which you need to share with your recipient via a different channel. Write your email like you are used to from other webmail services. When you click ‘Send’, Tutanota automatically encrypts subject, body and attachments for you.

Enlarged email window. After enlarging it, you can enter Cc- and Bcc-recipients. If you have added an alias in ‘Settings’, you can also change the email address you want to send from by clicking on the pen symbol next to the ‘Sender’ email address.

This makes your alias the default sender, the Tutanota address will still remain the main account address name in tab which can’t be changed.

External recipients of an end-to-end encrypted email receive a notification mail from your Tutanota email address. You can choose the language of this notification email by clicking on the pen symbol on the right in this screenshot: English is chosen. When writing an email you can use these text editing tools Please use mouse-over in the web client to see what symbol represents what function.

Insert a template into an email. To insert a template into the mail editor, please login to Tutanota in the browser or in one of the Tutanota desktop clients: Type ” ” and the shortcut you defined when creating the template. Hit tab. The template gets inserted into the mail editor automatically. Load external pictures. Encrypted email to external recipient. The external recipient receives a notification email with a link to Tutanota browser opens up , enters the exchanged password, can read the automatically decrypted email, reply confidentially, export all exchanged messages and save them locally.

Spam detection rules. Within a received email, please click on ‘Show more’, then click on the From address to assign the email address, the domain, or the top level domain with one of the following spam rules: Not spam – Emails from this sender email address are always stored in the inbox.

Always spam – Emails from this sender email address will always be stored in the spam folder. Discard – Emails from this sender email address will be silently discarded. The sender does not get any information about it. Allow emails blocked due to spam. Report an email for phishing. Navigation menu: Contacts.

Each time you send a mail to a new email address, this address is automatically saved to ‘Contacts’. Select a contact and you will get the option to edit pen symbol to the right or delete trash symbol to the right this contact. You can also send an email to this contact by clicking on the mail button next to the contact’s email address. You can add new contacts by clicking on ‘New contact’ in the top left corner.

When you create a contact, you can enter all necessary information see screenshot below. The three dot button next to ‘All contacts’ allows you to import or export contacts via vCard and to merge contacts automatically.

You can also merge contacts manually: Press Ctrl while selecting two contacts that should be merged. At the top right two buttons appear: ‘Delete’ and ‘Merge’. Click ‘Merge’ to merge the selected contacts. Contacts are sorted alphabetically according to their First Name. Your entire address book is encrypted, thus, no one can access your contact database stored in Tutanota. Create contact view. Navigation menu: Calendar. User Settings. Login info and session handling.

When clicking on the pen symbol next to ‘Password’, you can change your current password to a new one. The pen symbol next to ‘Recovery code’ lets you view and update your recovery code. For this, you need to enter your password. Enhanced co-host privileges over breakout rooms and move participants to main session from breakout rooms Suspend participant activity Enhanced gallery view for iPad User Guide on Zoom Could I raise my technical issue to Zoom directly?

What are the security measures of Zoom? What kinds of user information is being stored by Zoom? Will participants have control over their microphone and camera? About ITS. Annual Report Policies and Guidelines Menu. Maintenance Notices Spam Emails Menu. Live Chat Live Chat. Email Email — ithelp hku. Hotline Hotline – Chatbot Chatbot. Copyright The University of Hong Kong.

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